PRE-ORDER
Access exclusive pieces before they become available. Discover how pre-orders work and what to expect when reserving upcoming collections.
What's a Pre-order? +
Enjoy privileged access to upcoming collections through our pre-order service. From selection to delivery, our advisors accompany you with care, ensuring a refined and effortless journey until your piece becomes available.
A pre-order allows you to reserve selected creations before they become available. Items eligible for pre-order are clearly indicated on the product page, offering you early access to desired pieces.
When will I be charged for a pre-order? +
The full amount for your pre-order will be charged at the time of order confirmation.
As soon as your pre-order becomes available, it will be carefully prepared and dispatched to your preferred address. You will be notified as soon as your order is on its way.
When will I receive my pre-order? +
Delivery timelines depend on the availability of the selected items.
As soon as your pre-order becomes available, it will be carefully prepared and dispatched to your preferred address. You will be notified as soon as your order is on its way.
How will I know when my pre-order is shipped? +
You will receive a confirmation email as soon as your order is dispatched.
This message confirms that your selected items are on their way to your preferred address.
Can pre-order items be shipped together with available items? +
If your order includes both available and pre-order items, shipments may be arranged separately to ensure quicker delivery of immediately available pieces.
Can I pay cash on delivery for a pre-order? +
Cash on delivery is not available for pre-order purchases.
Secure digital payment methods will be provided to complete your order.
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