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BEAUTY & FRAGRANCES
Discover how we create an elevated beauty and fragrance experience online and in selected Boutiques. From exploring collections to personalized services, we guide you through a seamless journey that reflects the essence of Dolce&Gabbana.
Can I request Beauty & Fragrances samples or mini sizes? +
Samples may accompany eligible beauty purchases when available. Complimentary and designed to enhance your discovery experience, these items are included with select orders based on availability.
Please note that pre-purchase samples are not offered online, and samples or mini sizes cannot be bought separately on our official website.
If you would like to try our products before purchasing, we invite you to visit one of our Boutiques: you can find the nearest one offering Beauty services via the Store Locator.
How can I discover the perfect fragrance for me? +
We understand the importance of selecting the right fragrance to reflect your individuality. Each product page provides detailed information, including olfactory notes and descriptions, to guide your choice.
Additionally, you can explore our Fragrance Finder —an interactive tool designed to help you identify the scent that best suits you.
A dedicated version of this tool is also available exclusively for our Velvet Collection, ensuring a truly tailored experience.
Should you need further guidance, our Client Advisors are delighted to assist you both online and in our Boutiques, offering a personalized consultation to elevate your selection journey.
How can I report adverse events in cosmetics use? +
If you would like to report a complaint or an adverse reaction related to a cosmetic product, please fill out and submit the dedicated online form:
- For the United States, see: Consumer Form US
- For the European Union, see: Consumer Form EU
Where can I find more details about the ingredients in fragrances and beauty products? +
Each product page includes a complete ingredient list, ensuring full transparency for your selection.
For an in-depth exploration, visit Activespedia —our dedicated digital encyclopaedia.
Here you can browse by benefit or by ingredient, allowing you to discover the functions, properties, and advantages of the active components in our formulas.
This interactive resource reflects our commitment to transparency and innovation, helping you make informed choices while embracing the world of Dolce&Gabbana Beauty.
Can Fefé be used exclusively on dogs? +
Fefé is Dolce&Gabbana’s very first fragrance mist created exclusively for dogs, inspired by the enduring love Domenico Dolce has for his loyal companion, Fefé. This alcohol-free scent delivers a luxurious, gentle experience designed for your pet’s well-being and playful grooming ritual.
Formulated with the highest standards, Fefé is Safe Pet Cosmetics certified and approved by veterinarians.
Please note Fefé is designed exclusively for dogs and non-intended for use on other animals or humans.
Can I return or exchange a fragrance or beauty product? +
For hygiene and safety reasons, perfumes are not eligible for return once the protective seal has been broken. Additionally, all items from the make-up category are non-returnable.
Please note that personalized or engraved creations cannot be returned under any circumstances.
For complete details, we invite you to consult our Return Policy.
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